Winston on 14 Mile in Warren is an… Winston on 14 Mile in Warren is an OUTSTANDING SALESMAN! He went above and beyond for me! Very friendly, caring salesman. And does everything correct not just to make a sale or commission!! I couldn't thank Winston enough for making things right for me and my situation. He listened to my concerns, tried to understand, and correct the awful situation from Taylor location. If your headed to the Warren location ask for Winston!!! I will only recommend him, even if it is a drive it worth dealing with such a professional salesman!!

It’s sad that because cv19 my item was… It’s sad that because cv19 my item was late for 1 month plus and the company cancel and return my money without my concern That was supposed to be a Father’s Day present I hope the quality is good I never had the placer to try it because the inconvenience of delivering Never arrived Money was returned to credit card Only I wish they ask me

Very Happy We were greeted at the door with a very nice gentleman Kevin Grinenko, very professional. No fuss, no pressure, answered our questions , very helpful. We found the perfect dinette set for our needs. Very satisfied with the service and attention we received from Kevin.

AVOID! Turn back!! Don’t do it!!! Avoid! Avoid! Avoid! Seriously, if you value your time, money and sanity, do NOT give these people the time of day!!! Their merchandise is overpriced and they force you to purchase a normally $35-40 mattress cover for close to $100 so you can be part of their “pledge” program so if you don’t like their mattress, they charge you restocking fees, $200 and this mattress cover. The “pledge” nonsense is so that you can be allowed to return the mattress. NO ONE called/texted when they said they would on the day they promised delivery. I had to chase them down, found out myself my mattress was not going to be delivered on the day they promised. I was lied to numerous times by numerous customer service agents about why mattress wasn’t being delivered, lied to about delivery windows, and just overall awful customer service. I even had one agent “laugh it off” and say like, yeah, everyone gets screwed over eventually…. Ummmm, did you really just speak to me that way? ***How this crackpot company is still in business is beyond me.*** Hey Gardner White, instead of throwing loads of money into tacky, annoying ads that everyone hates you actually invest in hiring and training proper customer service and logistics people so you don’t leave angry, frustrated customers left and right who NEVER want to do business with you again? We just bought a massive home that needs loads of furniture. Guess who gets NOT ONE CENT FROM US now?! It seems your company has sad values and it shows in how poorly you value customer satisfaction and loyalty. I will spend the rest of my days informing those, who ask me who I used for furniture purchases, to NEVER do business with your company because Gardner White, is quite frankly, one of the WORST retail experiences of my adult life!!!

Good experience with the salesperson…GREAT Good experience with the salesperson Winston in Warren Mi., I would recommend him to coworkers/ friends. He was very very professional, nice and gave my son his space to look. After the error on a piece of furniture he was able to resolve the situation fast and i appreciate him for that and he apologize for the inconvenience. I was not impress with the lady at the window at all when spending good money,we had to return a rug that was cheat looking, she look at us like we had stole the rug. Not friendly or understanding to our missing item that was not added to the receipt. She made it clear she is Office manager, that sat at counter i gave 4 stars due to her lack of empathy to the situation.