I have purchased 6 picture lights in… I have purchased 6 picture lights in the past few years, service was good until now. They changed the shipping address from what was on the purchase confirmation and invoice. They want to charge me to contact the shipping company and have their error corrected. Once I pointed out to them that this was not my error, but in fact theirs they stopped communicating with me (email communications) and continue to ignore several emails that I have since sent. ..I still have not received my light. Disgusting approach to dealing with an error that they made.. terrible customer service.

Good quality light pole kits! I bought some heavy duty light poles. They were not as heavy as I had hoped but I am very satisfied with them. They look great and they seem to be of very high quality. Accidently hit one and it broke off. The repair was very logical and they posts came apart and we were able to reassemble them. The guy that did the most work commented several times about the quality of the kits. I looked long and hard for light kits and these are sweet!!!!

Don't Purchase!! Terrible quality!! I would agree terrible. We built a horse farm & heard great reviews about there products. Several thousand dollars later. Most do not work. I call there customer service & they send out replacements. Then those do not work. Save your money. Buy a better product. Sad thing is that these fixtures were not cheap to begin with. Not to mention the costs to have an electrician put up the replacement photocells or fixtures just to not work again. GARBAGE!!!

Great company and great customer service! This company has helped me out greatly with my interior design needs. I required a picture light for one of my clients project and Cocoweb supplied the necessary support and work to get it done smoothly! Great customer support and communication!

Buyer beware Buyer beware, Cocoweb products have this ENORMOUS branding on the visible mount. If you were planning on putting anywhere visible, all that visitors will see is this writing. Additionally, the products are made from a cheaper soft metal. Lastly, I would be cautious of dealing with this company. When I returned the items (due to abnoxious branding) they accused me of not returning items, and charged me a ~$200 restocking fee. Would highly discourage buying their products