Great experience with Migala Carpet One Working with Migala Carpet One has been a pleasure. I have found the personel at the Portage location to be friendly and very helpful. Aside from having to wait longer than expected to get a date for my carpet to be installed, everything went smoothly. The installers did a excellent job and were courteous and careful when moving our belongings.

Excellent!! Even before we walked into Migala that afternoon, we knew we were making a wonderful decision. After speaking to Phyllis about the different colors and samples, we decided on Karistan. We love the carpet and can't wait to do the next room.

Bad experience Salesman very nice, but between the scheduler and installer, this has been a horrible experience! Was told installer would be here between 8:30 and 9:00 am. Never showed up until after 12:30 pm. I made several calls during this time, getting several reasons why they weren't here. When they finally showed up, lead installer read his plans wrong, was rude, and they left me with a huge mess! Then were leaving without moving my furniture back. On the lower level, they didn't bother putting my things back at all. Very poor communication from scheduler and none from installer. I took a day off work, missed a scheduled appointment. Not sure I would use Migala again and would not recommend them to others.

sales team knowledge of product Purchased Italian tile which is a great quality product for entryway (12x24" tile and mosaic tile 1x3" for edges). I'd spoke with sales team numerous times about having a random pattern for the mosaic tiles and it was never mentioned that if the factory didn't provide laminated backed mosaic's in a random pattern (which factory doesn't do), they basically wouldn't do the install (which factory doesn't do), as it takes a lot longer to do them individually. I learned of all this the day the installer (very nice, knowledgeable guy) showed up to do the install, which I ultimately had to cancel.

What an excellent experience What an excellent experience dealing with Migala! My sales representative Emily Haase treated us like family and was there to answer any questions we had. She made us feel more than just a sale but rather a friend that she wanted to make sure purchased exactly what we needed. We are very happy with our experience with Migala and would without a doubt recommend Migala for all your flooring needs!!