Richard Muegge
GBBaluster purchase The prices were much cheaper than any of the big box home center stores, shipping was inexpensive, order time to receipt of the product was 3 days or less and the customer service people were very helpful and responsive. Doesn't get much better than that.
David Petrushevsky
CAI wasn't given the option of the … I wasn't given the option of the shipping and found the cost of the shipping a little pricey. This could my lack of familiarity of shipping costs.
Rebecca C.
GBVery responsive to phone calls Very responsive to phone calls. Website didn't include the baluster knuckles yet, but Stair-Parts-Connect handled this over the phone. Packaged well. Delivered on time.
Jaycee
GBL.J. Smith Baluster Purchase March 2016: My purchase experience of L.J. Smith balusters from Stairpartsconnect.com was excellent! I first spoke with the owner via phone before ordering - as this is a relatively new site - and afterwards I was confident with making my purchase. Shipping was very fast and I will use this site again. John C. in New Hampshire
Nahla Saleh
GBI had an amazing experience I had an amazing experience. Mike was so helpful and made things extremely easy! The materials I ordered really turned out beautiful and were a great price.