Customer Service doesn't have access to your order I actually had to call after 11 days and ask where my order was. They don't have access to your information, your order, or your invoice...they need to call the 'business office' -- they could not answer the question -- I now have to wait to hear back from them, about 'a business day or two'. Tracking your order 'is not something customer service does'. I have never, ever experienced an online customer service department that doesn't know what happens to orders once they are submitted. Once I get my call back, and see that the order is shipped successfully, I will conclude my business relationship with this company for good.

Fabulous! I love shopping at the Better Living Store Outlet and Retail Store. The employees are always friendly and helpful. The shopping experience is always pleasurable. No high pressure sales pitch, just knowledgeable employees that are willing to assist with any home needs. Tony English and Sara Green assisted us while we were building our home with lighting, a Beam system, and closet organizers. They were courteous and provided us with the information and supplies/products necessary to add to the beauty of our home!

Have made several purchases from Better Living store The staff was very helpful with our purchases and spent time making sure we had everything needed.

fantastic experience at joplin mo location My husband and I underwent an extensive home remodeling project. It required many weeks and many professionals. I visited the Better Living Store in Joplin MO on many occasions. I had no idea they carried so many quality products and had such a varied inventory. I worked extensively with their representative Melanie. She is fantastic! !! She helped me choose and special-order unusually large and intricate light fixtures. Everything arrived in perfect condition, exactly as she had assured, and precisely on time. (She even provided a little solace and a listening ear for my harried situation! )

Excellent service My experience with Betterlivingstore.com was excellent. I had questions which were answered in a prompt and courteous manner. The items I ordered were at a great price and arrived on time. I was very satisfied.