color wasn't as expected Paint wasn't too overly expensive, but added up with the shipping. Just dissapointed that the color wasn't close to what was expected.

Meh. We got a sample kit of your paint because we just needed to touch up a few spots on my son's crib before using it for our new baby. I'm glad your paint is so safe, but it's really expensive, so I was hoping a sample would do the trick. We waited for about a week and your website said it still hadn't shipped yet, so I wrote to ask when it would ship. I then checked the mail the next day and it was there, even though the night before your site was still saying it hadn't shipped. So that was weird, especially for something that I thought was going to require a signature- it was just in our mailbox. I never got an email response to my inquiry, but I figured that was just because you guys knew I was about to get it the next day. But then a couple of days later another kit arrived. I don't even know. That seems like kind of a waste of money on your end, but whatever. Anyway, I made the mistake of leaving them on the dining room table. My four year old opened it and ate some, because he thought it looked like applesauce. So I'm glad it's non-toxic. While I was cleaning up the mess, my husband put it on all the little chews and chips on the crib without doing a test patch first (I guess he figured black is black) and when it dried we were dismayed to see that it dried MATTE. I can't imagine anyone would want to paint walls or furniture in a nursery with matte paint, so I suspect you do this on purpose so that people can't get away with just using a sample kit instead of a full can. Needless to say, the crib looks terrible and will have to be sanded down and repainted. Our bad for not doing a test patch, but whenever it is that we finally have time for this project, we won't be using lullaby paints. It's just way to expensive for us, especially since this is now going to be an even costlier project. I would still recommend you to friends though (and have) because I like how safe your paints are. But only with the reservation that you're mail-order only where we live, and very expensive.

Terrible and rude customer service Terrible and rude customer service. I ordered what was listed as a purple color paint, however when the paint arrived it was actually a dark brown color. I was concerned that I received the wrong order and reached out to the help-line. I experienced a very rude and unpleasant employee who repeatedly told me I was wrong or that I ordered the paint incorrectly, interrupted me and did not let me explain my concerns, stated multiple things that are not actually true regarding the paint, and then actually hung up on me. I will never order from this company again.

Dont trust the online color swatches!! First and foremost I love that this paint was non toxic, I am expecting my first baby and wanted something safe. However. I am extremly disappointed in the color, the website suggests you get swatches I would recommend doing so before even considering buying this paint. With how pricey it is you would think the color swatches online would be a little more true to color, I got the darkest color "grey" that they had and my crib looks white. I wish I could attach photos. I could have just as easily gone with a different paint online and gotten a closer grey. Do not trust the color swatches you see online. Just take the time and order them to see what color they truly are.

Frustrated The paint I received was not anywhere close to the paint I chose. I tried to call and speak to someone, left a message, and never got a call back. They do not exchange paint, even if unopened, and when they are at fault. The shipping cost almost as much as the paint. I will not order from them again.