LISA BARRETT
GBVery fast shipping and responsive… Very fast shipping and responsive customer service. Something that too many companies lack these days. would not hesitate ordering again from Premium Home Source.
Jim McNiff
GBDishwasher disaster If I could 0 starts I would. I bought an expensive Z-line dishwasher and a 1 year warranty through PHS. About 4 months after installation the entire dishwasher became inoperable due to the control panel shorting out. PHS through the warranty had me wait about 4-5 weeks before they could have it repaired. A month after repair, it happened again. Now I had to wait another 5 weeks for the repair. Then PHS said they would no longer cover the product. When it went out a 3rd and 4th time (same problem), PHS says they are done with warranty and to call the manufacturer. Product was defective from day 1 and PHS took no responsibility and would not even try to remedy the problem. I would never use them again. 4/10 Update: PHS has agreed to replace the entire defective dishwasher with a new one. Customer service won out in the end.
Anthony A.
GBGreat service and great products This company has done very well for us as we were out of the country while we were arranging the delivery of our appliances that we had purchased through them. We were out of the country due to a death in the family and it was extremely hard time for us. They were able to coordinate on our behalf so that one of our deliveries would not have got sent back to the warehouse. And they helped us tremendously. The appliances are stunning and operate very well! We get nothing but compliments on them and we have nothing but compliments for this company!
Roxanne DiPentino-Lopez
GBAwesome Customer Service Premium Home source not only had the best prices on what we were looking for, they also have excellent customer service and give a military discount. Wendy made our experience awesome! Every inquiry I sent was responded to quickly, respectfully and with clear answers. We are very excited to get our new appliances.
KNQ Capital Partners
GBOnly good things to say I have made four complete kitchen suite purchases of microwave drawer, refrigerator, fume hood, range/ cooktop, dishwasher, mimi-fridge and each have been perfect when they arrived......except one of the microwave drawers. One phone call, one week and no hassles later the replacement arrived. No issues at all! I would recommend PHS if you are looking for quality appliances for the price of a wharehouse supplier. Exactly what you need if you are budget concious and want a reputable company behind the purchase in case something was to go wrong.