Troy Spannuth
GBProfessional Professional, precise service! The staff was very knowledgeable & friendly. I felt really comfortable dealing with them handling my great grandmother ring. Very thorough on the fee explanation & reassuring before during & after auction.
David Lombardi
GBThe process was just amazing from the… The process was just amazing from the first step when they receive your ring they buy you on every single thing they do highly recommend would definitely do it again
Doug Watt
GBVery straight forward Very straight forward, easy steps to follow, didn't get what I wanted $$$ but still happy with the transaction.
Todd Smith
GBSCAM One of my most disappointing experiences ever. Would love to know where their almost 4000 reviews come from. Every single person I dealt with was over-the-top nice and helpful and knowledgeable. The company itself is a joke. I sent a diamond bridal set with nearly 4ct of diamonds set in 10K gold engagement band with ring protector around it. Paid nearly $4,000 for it 28 years ago. Worthy's appraisal came back at $468 and not one bid from "all over the world" met even that price. Thank goodness for reserve.
Matthew Maupin
GBI sent my 3.2 carat diamond wedding… I sent my 3.12 carat diamond wedding ring appraised at $32,000 by a vetted jeweler. They offered an $8,000 fee to sell. NOT only was the price offensively below it's worth, they sent the ring back shoddily placed back in it's setting making it crooked and possibly able to fall out. After contacting them with my issue, they offered to attempt to amend their failure to return my ring in the EXACT condition I sent it in, but they offered ZERO "customer service" to fix their egregious mistake or any compensation to have it repaired. When I tried, numerous times, to have this problem fixed, there was no communication whatsoever to take any responsibility. I'll never use this service again, nor advice my many contacts with high end jewelry. BEWARE. Please take extensive before photos prior to sending any item to this "company." PLEASE BE CAREFUL WITH YOUR VALUABLES.