The phone could not plug into the wall… The phone could not plug into the wall jack and the company would not refund. Extremely disappoitned with the worthless purchase.

Been buying phones from them for years Been buying phones from them for years. Refurbished phones are in great condition. quick shipping. No hassle. Highly recommend.

The original order was very easy to… The original order was very easy to place. Your employee was great to deal with. Shipping was extremely fast. When I had a problem with the phone, I called and again had a great service assistant, Joanna. In a short discussion she gave me something to try and it worked. The phone is now working properly. I always felt that your employees enjoyed helping meand they did so quickly.

Impossible Return Policy While this website seems to offer a wide variety of items, many items are lacking a full description or photo. I took a chance and ordered a wireless handset battery that was in no way compatible. I was unable to return this item after purchase. Now I am stuck with an item I will never use.

Man oh man Man oh man! With an aging telephone systems and no longer supported by our local rep, I had to find someone who could provide quality hardware to keep our communications in full operation without excessive cost or over kill upgrades. StarTechtel was the answer to all of my telco hardware issues. They have always had what we needed when we needed it. They know their stuff!!!!