Happy Customer
GBReplacing a broken door knob I needed to replace a door knob that broke and I couldn't find it anywhere else. When I ordered it from Taylor Security & Lock I was told it would have to be ordered from the factory so it would take a couple of weeks. Sure enough, after a couple weeks I received it and I just finished installing it. Without Taylor Security & Lock I would have had to pick a new door knob that did not match anything else in the house.
John Harris
GBI ortdered a couple IC Core tools and… I ortdered a couple IC Core tools and they came in faster then lead times offered by anyone else. Right part the first time !
Joshua Younts
GBLong shipping delays. When ordering online, No info is given on what’s in stock or how long it will take to be shipped. The few times I have order have had long waiting periods. I had to order materials from somewhere else to get the order in a reasonable time frame. Please figure out how to post what you have in stock when ordering!
Robert Chrzanowski
GBTaylor Lock & Security What’s great, everything. Your website makes it very easy to place orders, you know when your order will arrive, prices are great, most of all they have REAL customer service support, for all or any questions. All products are excellent and always available. Delivery is two days. Thank you Taylor, I will continue placing my orders with Taylor Lock & Security.
Jack Shafe
GBGreat Customer Service First of all --someone actually answered the phone instead of a recording-- The sales person was very helpful and we got the correct parts that we needed. And they arrived as promised. Great customer service!! Thanks again Jack Shafe