Above and beyond customer service. This company is doing very well. I now have 80 of the mouse deterrent packets, and I had ordered two of the liquid spray bottles for recharging the packets. The first two had faulty spray caps on top, and customer service wanted to replace those with two complete new bottles. It was not necessary as I only needed one that I could change between the two original bottles, but they replaced the entire order. I was surprised, and more than thankful.

This product is absolutely useless This product is absolutely useless. We have less than .5 acre lot, hung all 4 containers even though according to their claim, 4 provides coverage for an entire acre. As soon as we walk into our yard we are swarmed by mosquitoes just as we always have been. Don’t waste your $, totally absolutely USELESS! Update: in reply to your response, I ordered thru Facebook. I requested a refund through their purchase guarantee because I did try to reach out to you via email and all measures available to me and you do not reply to your customers. I received my refund ONLY because I ordered thru Facebook and my purchase was protected through their platform. Your customer service is nonexistent.

Order was good I placed an order, 7/20/23. the usps returned it claiming the address was invalid. So 7/26/23,the rep said she'd send another order, and to expect abt 7 days to arrive.Today (8/13/23) i still have not seen my order. I'm starting to think I've been scammed. UPDATE: the package arrived and the perfect at tougher than tom were gracious enough to do me a favor, for the inconvenience. 👍👍

TNT is a lifesaver for our family TNT is a lifesaver for our family! We have young kids who love to play outside, but mosquitoes were always a problem. Since we started using this product, we can finally enjoy our backyard without getting bitten. The customer service was fantastic, and the shipping was quick.

Small hiccup I had an issue one set of my containers did not have holes on the lids I reached out several times and finally got a response. * customer service reached out and will be remedying the problem. Apparently lids have holes in them to hold the wire mine did not. Impressed with how customer service did handle the situation. Might I make a suggestion? . Instruction pamphlets have a font maybe size 5! Even with magnification barely legible. Company also has a product that deters mice. That product does appear to be working so I am giving 3 stars to the company *