Small hiccup I had an issue one set of my containers did not have holes on the lids I reached out several times and finally got a response. * customer service reached out and will be remedying the problem. Apparently lids have holes in them to hold the wire mine did not. Impressed with how customer service did handle the situation. Might I make a suggestion? . Instruction pamphlets have a font maybe size 5! Even with magnification barely legible. Company also has a product that deters mice. That product does appear to be working so I am giving 3 stars to the company *

Amazing results beats skepticism I have to say I was a little skeptical until I received my pouches and threw them outside in an area where rats had been seen hiding. They immediately scattered and have not returned. It is amazing how a scent that is so pleasant to humans is such a deterrent to rodents.

Rodents begone I live in an inner city row home and mice are a constant problem living inside the walls separating the homes. They can enter through any defect, crack or hole in the walls. Tougher Than Tom has kept them from finding a route to enter our home.

I love this stuff!! I love this stuff!!! I live in the woods. I like spiders because they eat the bugs I really can't stand; flies, gnats, mosquitoes etc...HOWEVER, there are certain types of spiders you don't want near you or your pets. This stuff seems to keep the scarier spiders at bay, among other critters. Flies hate it too. Definitely! I also really like the refreshing citrus scent. Probably would buy again just for the scent alone. LOL!!!

This product is absolutely useless This product is absolutely useless. We have less than .5 acre lot, hung all 4 containers even though according to their claim, 4 provides coverage for an entire acre. As soon as we walk into our yard we are swarmed by mosquitoes just as we always have been. Don’t waste your $, totally absolutely USELESS! Update: in reply to your response, I ordered thru Facebook. I requested a refund through their purchase guarantee because I did try to reach out to you via email and all measures available to me and you do not reply to your customers. I received my refund ONLY because I ordered thru Facebook and my purchase was protected through their platform. Your customer service is nonexistent.