The ease of ordering the new boxes for… The ease of ordering the new boxes for our apartments was amazing! They even arrived earlier than expected. They supplied us with delivery instructions, and the first shipment we were unable to sign for (due to no fault of theirs). When I called Customer Support, they were amazing in assisting me with when to expect the new ones. When the new ones arrived, I was thrilled with how beautiful they are, but I couldn't find the keys. So I called back and they gladly told me where to find them. It's so refreshing to get support so friendly and quickly from a company these days!

I recentlyOutstanding Service from Renee and Lance at US Post Company! ⭐⭐⭐⭐⭐⭐⭐ had the pleasure of working… I recently had the pleasure of working with Renee and Lance from US Post Company, and I must say, their service deserves seven stars! The entire process took about three weeks, and it was incredibly smooth from start to finish. Initially, I was quite skeptical, but thanks to their assistance, my doubts were quickly alleviated. Lance was particularly helpful, guiding us through the process and ensuring we got exactly what we needed. There was some back and forth to clarify our requirements, but they delivered precisely what we ordered, leaving me thoroughly satisfied with their service. One aspect that stood out to me was how easy it was to navigate through their IVR system. It's a small detail, but it made a big difference in the overall experience. Additionally, their prices were the best I found, which was another huge plus. Thank you, Renee and Lance, for your exceptional service and for making the entire process a breeze. I highly recommend US Post Company to anyone in need of their services.

I ordered a replacement part for my… I ordered a replacement part for my mailbox that cost $28.00, that maybe are worth $10.00. The replacement part did not work. Also charged $20.00 for postage. $5.00 would of covered the piece that was sent. Called the company to return the part that did not work and was told I would need to cover the cost of sending back and also a restocking fee. That is so wrong. For a mailbox costing $400.00 you would think there would be a lifetime warranty. So dissatisfied.

The IP keys don’t work plus the the… The IP keys don’t work plus the the door locks are not open and close plus the door number are in the center and not on the left side of the door is there any way that you could change it please thank you very much

Great customer service! We ordered new mailboxes for our Community and they were super helpful in making sure we got the correct ones. Shipping was fast and even though there was a tiny mix-up in where it was being shipped, they were super quick to get it fixed and sent to the right place!