Prices are very good Prices are very good. Items shipped in a timely manner. Quality of items is as expected from Blum. Only thing that could be better is packaging of items. I’ve ordered multiple shipments of heavy under mount drawer guides. In all instances where one dozen pairs of guides are packaged in one box, the boxes have failed. All are ripped open and on one occasion, screws packaged with the guides in plastic baggies were broken open and lost through openings in the boxes. The guides are just too heavy for the packaging used.

Continued hardware support You continue to support 20 year-old furniture items the manufacturer/retailer no longer makes, The table is still beautiful and would be fully functional with new slide hardware. (I broke the old) Fortunately, they were aware that you made great replacement hardware, You've saved us a lot of money to replace the whole set with new "modern" furniture we don't like nearly as much.

Parts ordered are impeccable Parts ordered are impeccable. It would be good if the shipping labels did not include the manufacturer's cost to you which is about half of what you charged me!

Could have been 5 stars I found the dishwasher leak pan I was looking for at the manufacturer's site, but they showed it to be out of stock. I then found the same item at CabinetParts and it was shown to be in-stock. Then, after I ordered, I received a notice the item would not be shipped until days later. It became obvious that the pan was to be drop-shipped directly from the manufacturer, which as stated before, showed they were out-of-stock. All in all, I received the pan in a relatively timely manner, maybe just try to better link systems so when a manufacturer is out, you also show an item to be out. I could wait for the pan, someone on a tight time table may not have that ability.

Fast, accurate, and easy Fast, accurate service with top notch product. We had some shipping damage and they handled it immediately with no effort on my part. I would highly recommend and will be using them again.