Sommer Ard
GBExcellent customer service The customer service when I was worried about it arriving before Christmas was excellent. Yall were prompt, provided me with updated tracking numbers to quell my worries and the lighters themselves are beautiful and function very well. Gorgeous craftsmanship Great customer service All in all a great product and company. Thank you
Amber K.
GBShips from China!! I am awaiting my order. My inquiry as to shipping/tracking was answered in a timely and professional manner. What isn’t clear on the site, and should be (especially at this time of year!) is that orders are SHIPPED FROM CHINA. Caveat emptor, pay attention! I didn’t, and naively believed I was buying from a small business (these items CAN be found on Amazon) and didn’t realize otherwise until I received tracking. I will update or post again when my item has been received. I ordered 8 days ago, my package is shipping from Shenzhen in two days time. Time to pray my face off I guess.
Martina Romero
GBBuyers beware!! Do not buy from this company. The customer service is horrible. I ordered two lighters one came correct the lighter was not the one I ordered I reached out to customer service and was told to send back the wrong item that I received and they would send me the correct one they sent me a return label and after that all communication stopped. I have been trying for months to get a response and now they will not reply back to me this company is a joke, horrible customer service, and a complete rip off!!!
Lee
GBQuality product Quality product, looks and works perfect. Great price too!!
Cait
GBI ordered 2 lighters for my husband I ordered 2 lighters for my husband, the red clock and the gold king card. It took about 2 weeks give or take to receive. They are just as pictured and described in the site and they work amazingly! My husband loves them. My questions were answered in a timely manner. I will be ordering more very soon!