#1 Gordo Sales had what I needed in stock #1 Gordo Sales had what I needed in stock and shipped the product quickly. #2 Customer Service (Christian) was very helpful #3 Price was reasonable

Ordered the replacement baptism heater… Ordered the replacement baptism heater it finely showed up . The package did arrive at the right address. But was not packed with any paper , bubble wrap , packing peanuts , or anything to keep it from rattling around in the box and getting damaged. So the lack of care on the shipping department and the shipping handling company my baptism heater was broken and dented up. It was also quite a hassle dealing with and waiting on a claim from the shipping company. Could not get a replacement from this company said they didn't have another one in stock. So I sent my damaged one back and hope to get a refund.

Very Poor Service Unfortunately, I have to leave a poor review of this company. After purchasing and using a chemical tote heater one time, the heater stopped working. I sent the heater to Gordo to troubleshoot. After several attempts to get a replacement, repair and/or refund, I just kept getting excuses. They would never return my calls; I had to call them EVERY time. They said their supplier of the equipment wasn't supporting them. Well, that's not my problem. That's Gordo's issue to deal with their supplier. After spending $1,000 on this equipment and waiting over a year, I really feel like they should have done something. Buyer beware.

When placing order person not very… When placing order person not very helpful told us part would work it is wrong part. Have to return and told would send directions on how to return didnt sent review page.

Great product barrel heater Great product, fast service