Tan Flo
GBI ordered conveniently I ordered conveniently, received it timely, and held the package without any damage. All parts are here, including the directions of how to install. Thank you for the fantastic service and product.
Code
GBI ordered two lamps from lighting and… I ordered two lamps from lighting and locks and my credit card was charged for them. The company then cancelled the order since they no longer had the lamps in stock. It's been almost a month and I'm still waiting for my refund. I called Customer Support and they indicated they didn't have the information and to wait a while longer. I've now emailed Customer Support - hopefully that will result in some action.
Misinformed
SXExtremely disappointed Extremely disappointed. My wife had asked specifically by phone if Lighting and Locks would not split our order up the way Amazon does since we live in the Caribbean and use a freight forwarder. Based on the assurance we used this company for the first time to see if we could spread our online shopping to other retailers than Amazon. Needless to say the two items of the order shipped separately and we wound up paying more in freight than the order was worth. Not nice to fool a first (and now last) time customer.
Dreamur
CAExcellent service and fast shipping!! I received my Hunter wall remote quickly and in good condition. I have not installed it yet but don't anticipate any problems given that it is brand new. I would strongly recommend purchasing from Lighting and Locks without reservation.
Jennifer Leverence
GBFALSE ADVERTISER!!!!!!! Purchased a fan from this seller that was advertised as "used like new". It stopped working within 2 weeks. Now I am out $300 for install, diagnostic, and uninstall of a fan that was falsely advertised as like new. When I called the seller I was told "I'm sorry, I'm not responsible for electrician costs." UMMM how about you are responsible for falsely advertising a product as being in like new condition?????? AVOID THIS SELLER AND THEIR GARBAGE PRODUCTS