AC
GBI am currently remodeling my house and… I am currently remodeling my house and is in need of multiple switches and outlets. I'm glad I found Lighting and Locks because of the free shipping (with no minimum purchase) and no tax. The extra 13% for orders $250 and above was a significant saving. Will not think twice about purchasing from this company in the future.
Misinformed
SXExtremely disappointed Extremely disappointed. My wife had asked specifically by phone if Lighting and Locks would not split our order up the way Amazon does since we live in the Caribbean and use a freight forwarder. Based on the assurance we used this company for the first time to see if we could spread our online shopping to other retailers than Amazon. Needless to say the two items of the order shipped separately and we wound up paying more in freight than the order was worth. Not nice to fool a first (and now last) time customer.
Customer
GBGreat Service These guys are great to work with. If you have an issue or problem it is corrected or fixed immediately and no questions asked. I have probably order Legrand Adorne products over a dozen times with out a delivery or billing issue. I only wish they would improve the filters in the website.
Joe V
GBLighting & Locks is a great merchant Lighting & Locks is a great merchant. I recently ordered a set of legrand adorne wifi switches and a hub. After calling tech support and determining the products wouldn't retrofit into my existing set up, I decided to return them. I was nervous about the process because this was my first time doing business with L&L. However, the return process was simple and my refund was processed as soon as my products arrived back at their warehouse. I look forward to doing business with lighting & locks in the future.
Carol L
GBSo pleased with Lighting and Locks!… Four years ago we purchased all the electrical fixtures for our home remodel from Lighting and Locks in Joplin, MO. The prices were very good and the staff were extremely helpful. When we broke a globe on one of the fixtures, they sent a replacement for free. All the fixtures are good quality and still look wonderful. Yesterday, I went to the store looking for a ceiling fan for my new "she shed" (sewing studio). Shawn was very helpful in helping me to find one, a beautiful brushed stainless with blond blades and a remote to control the fan and dim the light--on sale for 50% off!! On top of that, because I wasn't sure if I needed a longer downrod and I live 50 miles away, he suggested that I could find one at a local home improvement store. I'm very pleased with Locks and Lights! Shawn and Tony are topnotch and I recommend them to my friends. '