Michael Bryan
GBGreat supplier for LED fixtures and bulbs Have purchased from them numerous times. This company is the best for commercial and residential LED lighting needs. Wide range of quality products and extremely responsive via chat and email if I ever need help with anything. They even custom ordered some bulbs for me that I couldn't find elsewhere. Great experience and fair prices, excellent overall experience.
Lew Barr
GBGreat service, great price, free shipping I am finishing the inside of a new home workshop and had an idea of what kind of lights I wanted. Customer service at ProLighting patiently answered my questions and contacted manufacturers to get the info I needed to make a decision as to which lights would be appropriate. When I was ready to order I found a lower price on another website but I wanted to order from ProLighting and they offered me an even lower price. Due to supply problems (Chinese flu) there was a delay from the manufacturer but ProLighting kept me informed and I got my lights without too much delay.
Arthur Buckley
GBExcellent service, fair price & timely delivery I visited Prolightings's website and viewed 120 volt ballasts available for purchase. I was not familiar with the product so emailed them identifying the mfg. & model number of the ballast in my current florescent fixtures. I wanted a ballast that would start a F40T12 light at or near a temperature of zero. My current ballasts stated minimum starting temperature 50+. A response was received within hours identifying a ballast and its cost. I purchased 15 and received the product within 5 days.
Stan Rud
GBI don't understand how this place can… I don't understand how this place can have a rating of so many stars. This place has terrible customer support. I was waiting for a couple of days for an email with a reply. As for my last email, I've actually never got a response. I placed an order for an item in stock (lead time) according to the prolighting website, tho I was waiting for three weeks before it was shipped. The restock fee is a ripoff! I purchase the wrong position light bulb due to a confusing description on the website. I realized my mistake when I got the package. I actually never opened the bulb box. At this point, I need to pay for a delivery, which is ok, I guess, and 25% restock fee! It's not worth sending it back because the refund goes towards $0. I will never order anything from this place again and will not recommend this place to my friends.
Greg Henry
GBPoor Product but Excellent Service In my new home construction I needed 14 recessed lights. Because of space restrictions I had to go with 4 in cans and chose Juno's remodel version. Can quality was fine and price was reasonable however a year later when I finally started trimming out the electrical I was shocked to find the trim rings were about double the price of the can! Now stuck having to pay 4 times what I expected for rings I found Pro Lighting had about the best price on the rings and they took PayPal. Upon receipt I noticed 10 of the 14 had defects in the bezel finish. Pro lighting offered to take them back, ship out 10 replacements and handle shipping both ways. While not happy with Juno's over priced poor quality trim rings, I was very pleased with Pro Lighting's timely service and support!