Overpriced cheap Chinese made and… Overpriced cheap Chinese made and shipped staff that doesn’t work properly. When item returned, they refused to refund. Instead, they sent me a gift certificate so that I can buy more of their garbage. They must be joking! Illuminating is the reason why Amazon is more reliable place to shop. Avoid this store.

Great customer service and product! I purchased two lamps, and one of them was damaged in the mail. The company quickly replaced the damaged lamp...with no hassle, no long phone conversations. And we love the two lamps...great quality. Highly recommend this company!

I've been a customer of the… I've been a customer of the Illuminating Company for several years now and I continue to be impressed with the quality of their products and the level of service they provide. Whether I'm looking for a simple light bulb or a more complex fixture, I always find what I need on their website. And if I ever have a question or concern, their customer support team is always quick to respond and incredibly helpful. I can't recommend this company enough!

I ordered 4 lamps and one was broken… I ordered 4 lamps and one was broken due to transportation. I wrote to them and became an immediate replacement. Love these lamps and would order them again immediately.

Broken lamp I bought 2 Cordless lamp. One of them was not operating properly. After few exchanges with the staff the Co sent me a new one .. who is perfect this time. I am impress by this action who represented the way a Co should act when a client is unsatisfied because of a broken product. From Canada . Rachelle Fregeau