TERRIBLE! I don't recommend! I bought two lamps and spent almost $400. They sent the wrong lamps and I was not able to change for the correct ones or return them. After almost a month of "we will contact the correct team" or "we will try to get permission for return", I did a charge back from my credit card. They contacted me immediately and send me a return label to return the lamp. I ended up buying the lamp I originally wanted on Amazon and had no issues.

I've been a customer of the… I've been a customer of the Illuminating Company for several years now and I continue to be impressed with the quality of their products and the level of service they provide. Whether I'm looking for a simple light bulb or a more complex fixture, I always find what I need on their website. And if I ever have a question or concern, their customer support team is always quick to respond and incredibly helpful. I can't recommend this company enough!

I ordered 4 lamps and one was broken… I ordered 4 lamps and one was broken due to transportation. I wrote to them and became an immediate replacement. Love these lamps and would order them again immediately.

Lovely Product… I bought a DUOpak of these beautiful sturdy lamps. One lamp arrived not working. The Illuminating Team worked with me diligently and quickly sent me another lamp. Sometimes items get damaged during shipment, and it was such a relief to deal with a company willing to make sure the customer was happy! Highly recommend this product and company.

Needed a replacement lamp I reached out to Illuminating when one of my table lamps stopped working. After a bit of back and forth, they sent me a replacement! Great customer service.