Gary
CAFantastic Service & Lifetime Warranty I purchased LED headlights back in 2020 and have been using them happily ever since. They have been the best set of LED’s I’ve ever experienced. Fast forward to March 2024 and headlights started flickering and going out, I contacted XenonPro to see if anything could be done and sure enough they stand behind their product without question. In a few short minutes my warranty claim was approved over chat and was sent a new pair of LED headlights for my car. Fantastic service and they completely stand behind their product and offer a lifetime warranty; they made my day!
Bullet
GBMy fault, made right! I placed an order for my daughter's car. Got the bulbs delivered very quickly. Simple install. Went well but the output was far from what we were anticipating. I went back on their website and contacted their customer service. VERY quick response! Come to find out, I ordered the wrong type of bulbs for the type of headlight assembly that we have (Projector vs Reflector). Kevin made everything right for me by suggesting the type of bulb (HID) we should use and also by taking my return back because of my mistake. Thank you Kevin and thank you XenonPro. We will be doing more business down the road for sure!
Brent
CAParts arrived in quick time within a week. Parts arrived in quick time within a week. Including the right part. Support gave me correct info to order di right part to match existing setup. Worked out perfect. Thanks.I would recommend zexon pro anytime,every time.
DH
GBJump pack wouldn't even turn engine over… Purchased one of their J1003 jump packs with tire inflator. It worked fine with the tire inflator, but I tried to jump one of our work trucks with it, and had to return to the shop for jumper cables when it failed to turn over the engine. Another time I went to Costco, left my headlights on, and returned to a dead battery. Having nothing else but this jump pack, I thought I'll have to try it, but I didn't have my hopes up. Again, it failed to even turn the engine over despite reading 89% after the first time I tried using it. I walked over to the tire center and asked if they could give me a jump start. The technician handed me a portable jump pack, I hooked it up, and my car fired right up. I just have a Honda CR-V, not a big diesel or anything. As soon as I got home, I threw all of it in the dumpster.
Eddie Serna
GBFortunately the HIDS work well Order shipped and delivered as promised. Nicely packaged but I was a little surprised there was no shipping doc for return purposes if necessary, no installation instructions or where to get them (although that was fairly simple to figure out). I had to return the first set of HIDs because, apparently, Hyundai does not use the same connectors for their projector lights as others in the auto industry so. I assume this because I order LEDs from another lighting company and the connectors were the same problem. That's not your fault but that's not mine either. The rep who was doing the fact-finding to determine my issue with the lights finally concurred that I needed H11 and 9005 lights. He topped it off by saying "We won't charge you the 15% restocking fee." Well, bully for youse guys! I gave you the lead; make sure this doesn't happen again to your other Hyundai customers. The other light company didn't threaten me with restock fees. They even paid for shipping the lights back to them. That company was Diode Dynamics. I didn't make my final purchase with them this time because they didn't have HID lights for the Hyundai and I wasn't impressed with the light output from the LED bulbs.