Frits Hald
CAThe anti flicker was wired wrong The anti flicker was wired wrong. I had to switch the pins so positive and negative plugged in correct. When installing it didn't work and took me a bit to figure it out. Once corrected lights work fine. So that tells me it wasn't tested before sent out from manufacturer.
Paul
GBTking back my bad review I wrote a review two days ago giving 1 star. I contacted the company again and chatted with Kevin a manager. After exlianing the whole problem Kevin is sending me a complete kit at no charge - THAT'S MAKING THINGS RIGHT, am taking back my bad review
CTS Transfer
CAIssues on 4300K HID We have been using Xenon Pro HID's for almost a year now. The first set worked well so we ordered more sets for the rest of our trucks but the lasts sets have brought us a lot of trouble. The bulbs didn't always light up on some of the sets and another issue is that the lifespan of these bulb is only around 100 to 200 hours which I hope they will improve.
Bullet
GBMy fault, made right! I placed an order for my daughter's car. Got the bulbs delivered very quickly. Simple install. Went well but the output was far from what we were anticipating. I went back on their website and contacted their customer service. VERY quick response! Come to find out, I ordered the wrong type of bulbs for the type of headlight assembly that we have (Projector vs Reflector). Kevin made everything right for me by suggesting the type of bulb (HID) we should use and also by taking my return back because of my mistake. Thank you Kevin and thank you XenonPro. We will be doing more business down the road for sure!
Ramiro
GBExceptional service Even though the product could not cooperate with my vehicle, the customer service and attention to detail, was exceptional. I will definitely keep doing business.