Stayed here overnight for my birthday… Stayed here overnight for my birthday new years eve. The room was beautiful. However, we attended the Sherwood suite for the 3 course meal, the beef was that tough I had to hold my partner's plate whilst he cut into it. Also wasn't impressed the fire alarm went off at 3am!! And had to vacate outside obviously but when we approached a member of staff before we left and paid, we got shrugged off and didn't even get an apology or better yet some form of compensation! Doubt we will be returning

Family meal for ten people Family meal for ten people, we had to pre-order from a 3 course set menu which we all did. Food and service was ok although the choice was limited. Problems started when the bill came, the price of every single course for the ten people had been increased adding approximately £70 to the bill, then Vat added separately after. Bar manager stated they had recently increased the prices although we had only just received the prices. Nice place but watch your bill for mistakes and take your own drinks

Very pleased I am very pleased with my experience ordering from Van Dyke’s. My entire order was delivered on-time and the quality of every piece was exactly as described. I would order from them again and would recommend them to others.

Greedy people; poor customer service Edit/Update: Van Dyke's eventually sent me some replacement hardware at no cost. So, they came through in the end. Original: Ordered a $3300 library ladder with a hardware kit that had to be ordered separately, using a Van Dyke's ordering system that deliberately shorts you on hardware kit parts (you know, because $3300 isn't enough -- Van Dyke's wants more). Took 5 attempts to get through to CSR (they ignore emails) -- was told: "too bad, take a hike". Great. Much enjoyment working with a company that thinks $3300 for a library ladder isn't enough. And thinks their customers are just in the way.

In life you get what you pay for When you consider the quality of the products that Van Dyke sells it more than justifies the cost of some of their items. I get that not everyone can appreciate purchasing quality goods, but then at least don’t complain about the prices? It’s not expensive, it’s just not a price you’re willing to pay. There’s a difference, and I personally think America’s economy and society as a whole would be doing a lot better if more people understood this.