The Ultimate Resource for Restorers! It is a treasure trove for anyone passionate about restoration and preservation. Their selection of hardware, furniture, and décor items spans various styles and eras, ensuring that there's something for every taste and project. I've been consistently impressed by the quality and authenticity of their products, and their commitment to customer satisfaction is truly commendable.

I am editing my review because I did… I am editing my review because I did receive a call from Van Dyke's and they were very apologetic and wanted to straighten out the mess that was made with order. They did refund my money and also gave me a credit for $50.00. While the buying experience was not the greatest for me and it was my first time buying from them, I must say that they did what companies should do that have a customer service model that includes trying to retain unhappy customers. I am willing to give them another chance.

Thank you So much I was particularly impressed by their precise tracking system, which kept tabs on the items that had been dispatched and those still pending. As a result, all products arrived safely, and I was relieved to see that everything fit perfectly and functioned as intended. Thanks to Van Dykes' attention to detail and commitment to customer care, my overall experience was not only

Best Selection, Best Quality The items I purchased were exactly what I was expecting. I always go to Van Dykes for the anything I need for a dyi project. Great selection, unusual items. When we built our home 27 years ago, Van Dykes is where we went. We purchased beautiful brass return vent covers for our formal rooms. So much better than the standard louvered metal ones that builders use. You cannot go wrong with them. My only irritant is that their shipping seems to take so long, but in the end it is always worth the wait.

Essentially - they LIE 100% of the time. Order place mid July 2023. I have repeatedly asked, via phone and email, if the item we ordered is in stock. ALL of the customer service agent assured me (more than five times) that it was. Both phone calls made within 10 days of each other, resulted in the man who answered the phone, telling me it absolutely will ship 'within the week'. And that they will send tracking information 'in the next day or two'. THEY ALL LIED! I really think they couldn't be bothered to actually verify with their supplier. It's disgusting behavior and the disrespect has gained nothing more than a one time purchase of $100 versus years of a business relationship. Good luck to them with that.