Kristen Well first off let me say I am totally computer and technologically illiterate, so when my television went down I felt completely hopeless. I was told to call Advanced Lamps, which I did. All I had was the owners manual. I gave then the model number of 46HM85 and the representative set my order up for a TB25-LMP. Advanced Lamps is definitely a company to call if you basically know how to turn on and watch TV. The representatives are knowledgeable and helpful. Thank you for making me feel comfortable during this ordeal

Yi Yang I order a TSCL110UAA from advanced lamps and my lamp came in four days. Everything ran smoothly. I used other websites and went through backorders, crappy customer service, and defective items shipped. By far the best internet ordering experience I had in a while.

ICallBS Not a legit company, but a SCAM!! They took my money and prompty told me that my item was backordered. After 6 weeks of waiting with no ETA on delivery, I cancelled my order. After 5 more weeks, I still haven't received my refund. Those tech support agents are slick with their "refund by end of business day" promises. Holy cow! Worst online shopping experience ever!! These guys need to be shut down, if not downright prosecuted. Believe me...check out the BBB score on them. One final thing, don't believe those positive reviews you read. They are paid for. They are the result of online reputation subscriptions that Advanced Lamps would rather spend your money on than delivering product, or refunding said money. **** DANGER - SCAM *****

Palmer Tucker Advanced Lamps truly has excellent service. My lamp went out during Monday night football so I ordered that same night around 11 pm. The next day I received an email response saying that it was shipped on Tuesday and it was followed by tracking information. I received the package on Wednesday at the end of the business day. Advanced Lamps has great service! Thank you.

MIKE Brought a lamp from Advanced lamps and when it got here the television still seemed to not be working. I called the returns department at advanced lamps customer service and they walked me through the troubleshooting steps. The representative waited patiently as I went through each step. Finally after ten minutes the television was working perfectly. Awesome job advanced lamps.