I had an issue with receiving something… I had an issue with receiving something that didn't match what I ordered and was told to ship it back at my expense and that there would be a15% restocking fee. I expressed displeasure with that arrangement. After that it was taken care of without issue fairly quickly. Overall, I am satisfied and would likely order again

All my products arrived quickly and in… All my products arrived quickly and in good shape! I will definitely be a returning customer looking forward to doing much more business with you guys!

Good distributor, big selection, good prices I have used this distributor multiple times and the product has always come as described and in good condition. One time when I had an issue, it was a bit tough to get to the right person, but once I spoke with Michael Franco, he resolved and situated everything for me, helping with things he did not have to help with, and I remain a happy customer. Thank you.

We have been working with Kole and… We have been working with Kole and Henry for several years now and we love how the company is so customer oriented. Our ordering process is very smooth and If there are any issues they are handled quickly and professionally. Henry has been very accommodating with scheduling meetings and traveling long distances to see us. It's nice to see that Kole still promotes the face to face meetings as well as the convenience of the online ordering. You guys rock!

Buyer beware I received my 4th order 2 weeks ago. I found that 2 of the meal bird feeders I ordered were un-sellable. One had the entire base and perches missing and one had the base broken away from the unit. I have reached out to Kole, both by email and direct phone call. I've yet to receive an answer on returning the product for replcement or compensation. This will probably be my final order with them unless they make some attempt to rectify the problem. Buyer beware!