Fast warranty service I had a warranty issue and it was amazing how quickly a replacement arrived! Excellent service and a lovely product.

I emailed about by soda maker leaking… The soda maker was great for 11 months. One day a tiny round ring felt from the area where bottle top is screwed. Gas started leaking. I emailed AARKE about my soda maker leaking gas because of a part. I was requested to send serial number and proof of purchase. I emailed requested information. I never heard back from them. Horrible support service. I bought a different brand of soda stream. I keep using their carbonator cylinder. Their exchange program has been for now excellent and very convenient

Terrific Turnaround Time Returning the CO2 cylinders couldn't be easier and the turnaround in receiving the new cylinders in less than one week from the return definitely exceeded my expectations. Nicely done!!

Loop exchange Love the loop for cartridge exchanges. Very easy, and turn around is fast. Love my aarke, have recommended it to family and friends.

On time and undamaged.. -