Misleading discounts offered I tried to order a vanity from The Lighting Marketplace because they had a model I wanted in stock. Upon entering the site I was offered a discount of 15% if I would give them my email address. After filling in my email info I was directed to the site and there was no discount applied. I spoke with someone in the chat box and after going back and forth they agreed to a lesser cost. The problem is they, unlike most other websites selling vanities charge for shipping. In this case $199! I left the item in the cart and wanted more time to think it over. A day later I received an email with an offer to take an additional 15% off the item left in my cart. When I went back to place the order with this new incentive, they would not honor it. Again, back and forth in the chatbox with excuses that were untrue and misleading. After spending too much time "chatting" I decided to let it go since I felt I was not dealing with honorable people. Apparently, the robot that sent me the discount for the item left in the cart was misinformed and the company was not willing to honor their mistake.

Excellent Ceiling Fans and Outstanding Customer Service! I ordered a 5th Oxygen ceiling fan for my new construction home and couldn't be happier. The product quality and visual aesthetic of the Fleet fans are superb. The customer service was excellent with great communication and going the extra mile after the sale to make the experience a positive one.

Returns ignored… disappointing I had purchased fans that were too large, I asked to return them and was told if I purchased two other fans they would send me return labels and refund my original fans once they were received. It has been over three weeks and I have not received my refund and the company will not reply to any of my requests for information. I will now have to dispute this on my credit card…

Outstanding quality and customer… Outstanding quality and customer service to match. Both TOP SHELF! Would do business with them again and again. Have referred them to several neighbors already.

The best price and great service! The best price and great service! First time using the lighting market place so took a gamble and I was pleasantly surprised Will definitely use them again!