Katherine Borghardt
GBThe Great Shopping Experience with Sage & Sill! The experience shopping with Sage & Sill was a good one! The only disadvantage was that the initial delivery time was a very long one. After the long wait, the order I received was damaged in transit. The package itself was very securely wrapped though, so I'm not sure how the damage occurred. I reported the damage immediately & followed through on the information the company needed, including photos of the damaged item. I explained I only needed a replacement bulb for the item, as that was what I sent the picture of. To my surprize though, today I received a whole new replacement order, not just the broken part (the bulb)! And it was super quick too! Thanx so much, Sage & Sill...🖤
Jennifer Michaud
GBMissing Parts Issue Immediately Resolved When the lamp we ordered was missing a critical mounting bracket and I was in the middle of a family emergency and couldn't reach out consistently or quickly, when I finally did, Sage & Sill responded immediately and resolved the issue. I am beyond impressed by their customer service!
Nancy Veteto
GBAvoid this company! Made my first purchase. When we removed item it was broken. I immediately emailed them, there is no number to call. Their response was they need to contact a supplier and they want pictures of item snd the packaging. We had thrown out packaging as at first we did not realize item was damaged. I should have read reviews before ordering from this company! I figure I lost my money and won’t get a replacement without lots of headaches if ever. I will be contacting PayPal and posting on all social media’s.
Sabine Loesche
GBThe product (planter) I ordered was a… The product (planter) I ordered was a bit too pricey but of good quality. It is different to all the products I have seen on UK websites and matches with my other decor. Shipping may take some time but this may be normal for overseas deliveries.
Susan Windas Cole
GBMy order was processed quickly and I… My order was processed quickly and I received my Raven in just over 2 weeks. Very securely packaged and ready to use! It's the perfect item for my bookshelf!