A grand in the bin Spent $680 on 4 pillows, trialed one and didn’t like it. Asked to return the 3 unopened ones , went back and forth with Diana from customer service a million times and finally got a return address but no return label due to a faulty system. Spent $140 to ship back to USA and was then completely ghosted. Almost a grand in the bin.

HORRIBLE customer service HORRIBLE customer service! They say they have a 30 day return policy but when I immediately tried to return my pillow I could not get ANYONE from this company to respond. I tried live chat and email - ZERO response.

DO NOT BUY THIS PRODUCT DO NOT BUY THIS PRODUCT! They say you can return it if you're not satisfied but they make it IMPOSSIBLE! There is no address and when you ask for one it's so lame that the Post Office laughed! Companies like this should not be allowed to sell their product online!! LAME!

Ghosted on refund after returning the… Ghosted on refund after returning the pillows, one of which was completely unopened! Now I am out the $250 for the pillows and another $27 on shipping. They ignore you after that. I have tried calling every phone number I can find and also emailing several times without any response.

I was surprised to see that it… I was surprised to see that it blossomed in a gorgeous full quilt_ it's really fantastic quilt_ after i laid it on another open bad for a few days.