I’d give zero stars if I could a scam… I’d give zero stars if I could a scam and waste of space business pathetic how they just take your money when you email them they just reassure it’s coming but it never comes they lie they steal they’re a joke of a business don’t buy from here I ordered February 2 it’s march 6 there’s no apology no nothing literally just want my refund you think they gave me that hell no they didn’t give me nothing

Hesitant to order a prom dress online...BUT I was very hesitant to order a prom dress online, but there was no local store that carried the right size. I called Ruby’s to verify the dress was in stock, and received a prompt return call confirming it was. I immediately ordered the dress and had it in hand in two weeks, which was just as promised. The employees I dealt with were very professional and Ruby’s met every expectation!!!

Ordered a month ago Ordered a month ago, recieve a email stating it shipped out 02/10/2024 it’s 03/09/2024 I still haven’t received my order. I will never in my life ever order from this company again!

If I could I wouldn't give a star at… If I could I wouldn't give a star at all. Ordered a knit outfit and recied an earring. Now they are telling me all sales are final and nothing can be done.

This store is great for prices being… This store is great for prices being low, but that being said you must make sure your measurements are correct. The return process is so costly it doesn’t make sense to send the dress back. They state this on the website pretty much but it’s just really disappointing that when there’s a problem it cost more than the dress is worth for the customer to fix the problem.