Customer service gave me a new lamp… Customer service gave me a new lamp that arrived in a week because of their 90-day warranty. Their lights are good, and their trust is solid with their warranty. I think this is a good business and I would buy again.

they took 2 weeks to deliver my product… they took 2 weeks to deliver my product and now refusing to return back even though mentioned i have 7 days of return policy الموزع اخذ اسبوعين لتوصيل الطلب والحين رافض الترجيع مع انه لي الأحقية 7 ايام في الترجيع

Wretched experience They are very quick to take your money; very slow to deliver the product you paid for or refund your money. I ordered 2 Reno Floor Lamps in January. I followed up when the order hadn’t shipped after 3 weeks. At first they claimed the order was ready, and I even received a fake shipping notice, before they eventually admitted that the lamps weren’t available in the color I ordered. They stopped responding when I asked about the status of my refund, so I eventually just filed a chargeback with the credit card company.

Did a bulk order for my restaurants-… Did a bulk order for my restaurants- customer service was top notch. I have to say, managing bulk orders can be pretty troublesome and I'm happy I got the attention I deserved by Klarako's team. (Special shoutout to Kristen!)

Goods never arrived. Bought a lamp 3 weeks ago and status says delivered however it has not been. Emails to Klarako come back stating undeliverable. Basically nothing after taking my payment. Unsure if it’s a scam.