JUNK, JUNK, JUNK!!!! I bought four of these lanterns for family for Christmas. What junk!!!! They are hardly used and won’t charge, don’t work. The company won’t repair or return our money. DON’T BUY!!!! Junk, junk, junk!!!!

Goods never arrived. Bought a lamp 3 weeks ago and status says delivered however it has not been. Emails to Klarako come back stating undeliverable. Basically nothing after taking my payment. Unsure if it’s a scam.

The absolute worst! I ordered the "Minimalist Luminous… I ordered the "Minimalist Luminous Elegance Lamp." This is an overprice VERY cheap knockoff. First, I ordered on February 5, 2024 and did not receive it until March 22, 2024 after having to email support on numerous occasions. The lamps shipped directly from China and came in a box that looked like it came from a discount store. It is cheap plastic. My attempt to contact support to get a refund or shipping label has been blocked and returned as "undeliverable." This is an absolute scam.

they took 2 weeks to deliver my product… they took 2 weeks to deliver my product and now refusing to return back even though mentioned i have 7 days of return policy الموزع اخذ اسبوعين لتوصيل الطلب والحين رافض الترجيع مع انه لي الأحقية 7 ايام في الترجيع

I ordered three, one was faulty. I ordered three. Only two functioned. I removed the third one from the box 2 months after purchase and besides not functioning, it wouldn't charge. I got in touch with Klarako, customer service requested a video, I tried to send the video and both it and my repeated written request keeps getting booted back. I am not asking for a refund, but rather a replacement. I give it two stars for the two functioning lanterns. This is not acceptable. Too bad, because I could have given the product a good review.