Their customer service is TERRIBLE! Their customer service is TERRIBLE!! I've emailed them several times about a couple of products that I ordered. They have never responded! I also ordered an item over a month ago for a Christmas gift that I still haven't received. I'm ok with cancelling my order because it's now after Christmas but there's not a way to cancel the order. AND, when I go to return it, they charge the customer to ship it back to them. I've ordered several things from this company, but I"m done! I will never order from this company again!

So glad I found this shop So glad I found this shop! Beautiful new pieces, the shipping is fast and customer service is very helpful. Highly Recommend

Terrible customer service Terrible customer service. Many automated emails promising timely communication and returns - STAY AWAY. Here is just some of my experience Summary below: Feb. 6, 2023 - Order the Ophelia Greek Salt + Pepper Shakers April 12.2023 - Finally receive them! April 30, 2023 - Email requesting a return, as they do not work - get an automated email saying "we are working on our returns system to make the process more seamless....DO NOT BE CONCERNED ABOUT THE RETURN DATE AS IT IS EXTENDED TO ACCOMMODATE THE DELAY ON OUR END" June 30, 2023 - Email again - got a response (!!!!!) They say that you all can process a REFUND!!!!! June 30, 2023 - Get the return label sent to me July 12, 2023 -- Return received, expect 5-7 days for a refund July 31, 2023 - follow up on my part asking where the refund is at it has been more than 5-7 days August 1, 2023 - following up again August 2, 2023 - following up again August 4, 2023 - following up again They are telling me now that they cannot refund my money (even though they have copies of all emails from them, promising a return) and only can do store credit. This place needs to shut down.

Received my item damaged Received my item damaged. Sent photos 11/18 2023 same day I received. All I keep getting back is automated emails. Stating they are a small company and I’ll hear something soon. Guess what? Still waiting. Buyer beware. Horrible customer service.

Product is beautiful Product is beautiful, true quality, and perfect size.