Jenn
GBGreat website and customer service I've ordered from EarthHero multiple times by now and always had very positive experience. Great products, great shopping experience on their website and great customer support. One package of baby wipes I ordered was a bit torn (looked like someone accidentally cut it with a knife) and they immediately offered a replacement or a refund. When a color of a water bottle I ordered ran out they contacted me to ask if I want to swap for another color or get a refund. They have always been quick to answer and very personable.
Grace
GBI love you, EarthHero! I love EarthHero- they are a trustworthy site for all things eco-friendly! I love seeing how they continue to grow and expand their product selection, even taking what I want to see on the site into account! Thanks, EarthHero, for making it easy for all of us to be "Earth Heros!" :D
BAF
GBNot Actually Sustainable This company does not have sustainability at its core. Of course businesses need to make money, but when a company says it values sustainability above all else and helping consumers be more sustainable, they should not make concessions to make more money. There are many brands they have on their website that go against EarthHero’s sourcing principles, but they refuse to discontinue those products. I received expired product and the packaging was made from virgin plastic, even after I asked if it was recycled because I thought plastic was not something they carried anyway. It also seems very unusual that they had a diverse team a few months ago and now it is all white employees. Sustainable and ethical go beyond the products a company sells and I do not believe this company walks the walk. There are plenty of other companies that are doing it better so I would encourage others to check out package free or public goods as they are closer to the ideals that EarthHero claims to stand behind.
Erica Langdon
GBA brush. 20 dollars. Yup. I ordered what I thought was a mascara brush with a tin of mascara, I received just the brush. Why put a photo of the mascara tin if you will only give me the brush?? Ridiculous.
jj jj
GBVery Poor Company Very Poor Company, Cancelled the subscription and the company still charged me without any authorisation, I would advise to AVOID this company as they are clearly corrupt.