Awful service Ordered 2 clocks. Received one despite being charged for two. Messaged the business and their response was ‘we’ll check with the warehouse’ despite numerous attempts to follow up they wouldn’t answer. Daylight robbers this lot AVOID!!!

Ordering easy and simple Ordering easy and simple. Great range of products, even bought ahead for a summer wedding. Products personalised abs produced swiftly and delivered in the time. Well packaged and arrived in one piece. Look forward to giving all 4 items as seperate gifts!!!

Very dissapointed, AVOID this company at all costs We purchased a Wales hanging slate from this company for a neighbour who was moving to England. When it arrived, it was broken having been sent in a flimsy box with no packing, keeping in mind it's slate. On the 23/10/2023, I emailed to ask for a replacement and the response was, "Apologies. I will send another out asap. Sent from my iPhone" Having not received the replacement and after several other emails to this so called business, all of which were ignored, I did start a dispute with the credit card company but as they wanted too much information, I gave up. This was never about the money but the fact we paid for an item in good faith, it arrived broken (Photos to prove this), never got any response other than what is shown above, so my advice is to AVOID this company or business or whatever it is at all costs. Perhaps I should have read the other reviews before making a purchase. Absolutely shocking way to deal with customers.

Stay away from this company at all… Stay away from this company at all costs. Ordered an item three weeks ago that they said would be two to five days for delivery and have heard absolutely nothing from them. The shop phone number does not work, the mobile phone number is never answered, answer phone messages are never returned and emails are never replied.my wife has been blocked o. Facebook for daring to question why they do not correspond to any form of communication. I would not mind any delays if they actually had the nerve to tell me , but the lack of communication leads me to have to take things further. I’d be happy to remove or rewrite this review if I was told my item was on its way. But in the meantime I would recommend any potential customers take their money elsewhere.

Faulty clock Ordered a personalised clock that arrived broken (beginning of July '23) after initial response have had no contact from company after more than a dozen polite emails. Tried phoning at different times during the day but frustratingly there's no way to get through on the phone and NO option to leave a message !!!!! The company have really let themselves (and us as a family) down. What a shame for a family run business!!!!