Another unfulfilled order,with ZERO customer service Ordered a slate plaque as a gift beginning of August. Nothing received and no contact from them either. I have emailed 3 times and found also a land line number but still no response ??? I am yet another customer who has been scammed. How can we stop these rip off people being allowed to get away with this. Disgusting.

Faulty clock Ordered a personalised clock that arrived broken (beginning of July '23) after initial response have had no contact from company after more than a dozen polite emails. Tried phoning at different times during the day but frustratingly there's no way to get through on the phone and NO option to leave a message !!!!! The company have really let themselves (and us as a family) down. What a shame for a family run business!!!!

Shambolic trading I’ve given this business 1 star because there is no option to give it 0 stars. After receiving a damaged wall clock and repeatedly trying to contact them, 2 + weeks later I have finally had to admit defeat and count my losses! This business clearly have zero integrity but evidently they continue to brazenly trade . My advice to anyone contemplating giving them an order would be ‘DO NOT’!!

The platter itself was well done and a… The platter itself was well done and a nice gift, unfortunately it was let down by the packaging and the delivery. The platter was put inside a box that was too big with nothing wrapped round it, could easily be damaged that way, it was left outside my door all day, so when I came home it was soaking wet, had been raining all day. The box fell apart when I picked it up, and in turn the wet cardboard was stuck to the platter and made the platter wet, I left it out to dry and it looks okay now but very poor packaging & delivery

The slate memorial came quickly and was… The slate memorial came quickly and was just what I ordered and excellent. However, before I placed order I was offered 10 % discount but when I placed order none of the codes were recognised so no discount. I emailed and asked why and although the plaque has come I’m still waiting for a reply to my email.