Debra Fallowfield
AUThe lights I ordered look NOTHING like… The lights I ordered look NOTHING like the pictures- that is obviously ripped off the original manufacturers. I got two ugly lumps of glass - rather than crystal. Lol.. Should have known better!
Amanda Carter
GBI ordered a desk lamp in November 23… I ordered a desk lamp in November 23 and have sent many emails to find out when it will arrive. Like many other customers, this company make the excuse of shipping delays.. DO NOT USE THIS SITE. They take your money but do not deliver. IF I were to ever receive this item, have requested to return, especially after reading reviews from customers saying that after a very long wait for their product, they arrive faulty and of poor quality.
Hannah Appel
GBThis company is a SCAM We ordered a light fixture and here are just *some* of the problems we had: 1) it took months to come 2) it is COMPLETELY un-installable 3) it did not come with a parts list or instructions 4) the parts it did come with (very few) violated US building codes and could not be installed 5) when we asked for a refund because it is not possible to install this light to code or safely, the company did not respond
Patti Dias
GBBeautiful leaded glass fixture Despite frustrating shipping difficulties, that I don't believe were the fault of BulbSquare, the light fixture I ordered was a very pretty, seemingly hand made, leaded glass fixture and I was glad I waited for it to arrive. It is hard to tell online how something will look once you get it, but this fixture was well made. Customer Service answered my questions thru email and dealt with the situation as well as possible.
Rachael Radford
CAReturn of damaged good was fully refunded within days We ordered three separate items. The first two arrived in great shape and are lovely. The third item, separate order, arrived with a crack. Customer Services was very responsive and provided a full refund (shipping and everything) within days.