Steve
GBI ordered something from the website… I ordered something from the website and it was not shipped, I was not contacted at all and then I got a refund. Don't shop here!
Eric G
GBGreat at first At first they were great. Shipped fast with no issues. My orders kept taking longer and longer to ship. My last order took about a month to ship. When I called about the order I was told I would be called right back. A day later I called again and was told it was shipping that day and would arrive in 2 days. I called 2 days later to find all the parts aren't even in yet. I was lied to during the phone call and they didn't even call me back. Time to look for a dependable supplier.
NIGEL
GBHydraulics rebuilt four of the main… Hydraulics rebuilt four of the main cylinders on my 2002 SL500. Really super support when I called them and the installation instructions were flawless. I sent the old cylinders out and received the rebuilt ones back in less than two weeks. So far (after over a year of service) I have had no issues at all with their function. When and if I have to replace the remaining 4 or 5 cylinders in the trunk, you can be sure that I will send them to Hydraulics Direct to be rebuilt. If I could give them 10 stars I would
Shaun Carroll
GBBait and switch all the way Bait and switch all the way. Called to verify information, immediately made my order, almost a week later I did not have my product or tracking info, so I inquired. They told me I would have to spend almost $500 instead of the $70 I already paid to get my product. What a scam.
Mark Hathaway
GBLiterally choose anyone but this company Horrible horrible company read the other reviews. Website is not linked to inventory they legit have no idea if they have the Part you ordered or not. Looks like 2024 but still about 1970 for the imbeciles that run this site. Ordered December 24 took 2 weeks before I received a package. Note in box suggesting about 1/3 of the order has been backordered. I was upset it took two weeks. Very upset that they wouldn't have reached out and let me know what the problem is. We are now almost a month since I placed the order. I emailed my issues. Was told well our website shows everything is in stock if you want to know what we actually have you really need to call or chat with an actual person. Really this is on me? When will the rest be arriving? No idea we normally try and ship quickly this is not like us. If you read other reviews this is exactly like them. In the world of hydraulics I can't just leave a few fittings off and wrap a dorittos bag over it and get back to work. If you can't ship me my whole order why ship any of it? I asked them to send me an RMA and a return shipping label and I would find someone else to order parts from. Was told the best they can do is let me pay for return shipping and I should feel lucky because they really should be charging a restocking fee. They advertise they ship quickly from USA and Canada. They clearly don't understand quick or where USA and Canada are located on a map.