Company calls customer liar Company calls customer liar! This company is a literal nightmare! BEWARE. After endless emails with no order delivered, the company say they delivered to my porch( don’t have one) my property has 24 hour CCTV cameras which stores all footage, no delivery was ever made, yet, my truthfulness has been questioned! Rather than accepting this ( cameras don’t lie) they continually harass me by email & refuse to accept that, no order was delivered. A disgusting way to treat customers .. talk about ‘bad customer service’ .. I’ve left it to my bank now, further harassment will mean me taking legal action.

If I could give no stars I would If I could give no stars I would, I ordered 3 personal neck fans on May 27th 2022, I received an order number almost immediately. Then it all went down hill, after approximately 6/7 emails and around 3 weeks I finally received an email stating it had or was close to being shipped and I received a tracking email, but shock, no tracking number. Then after another 3 weeks and somewhere in the region of 30 emails back and forth no further. Just like the other reviews there was no information forthcoming from blast. Just generic responses with an apology and the same nonsense. How a company can’t track its orders and seemingly can’t communicate with its warehouse is beyond me. I strongly believe this is fraud and I have since given up the hope of receiving my order. I have requested my money back and I have been told it will take 30 days. This I strongly disbelieve. Do not use this company especially from the UK. Like the others have said, you can’t get in touch other than email and numerous attempts to complain to managers or have someone call me falls on deaf ears. For the purpose of the response to this email from Blast, my order number was 2218974201. Blast have responded to my review however I am unaware of how to reply to thief response and as the negative reviews would suggest it’s nigh on impossible to get hold of anyone at Blast

If I could give zero stars to Blast, I would. I placed my order for 3 personal neck fans on May 2 which were in stock per the website. All I have received from Blast are apology emails with no information about my order. They are not able to provide a tracking number yet they have billed my credit card. Tried reaching out by phone but they request an email address. No email yet. I have tried requesting a refund and cancellation on their website, but that does not go through. This is the worst company I have dealt with on line. Order # 2218732492

Bad Company I ordered their product about 3 weeks ago and have not received anything except for apologies from the company. DO NOT PURCHASE ANYTHING FROM THIS COMPANY UNLESS YOU ARE WILLING TO WAIT FOR MONTHS TO GET YOUR PRODUCT.

Scam ,DO NOT PURCHASE anything from this company I would not even give 1star but had to in order to add this 2nd review with information for others: We have contacted Blast Auxiliary yet again. After they responded to my initial request for a refund, offering discount of item that it not fit for purpose. Please see the following and I will also be following this up with responses from parties contacted. FYI - escalation of our complaint! As we have not heard back from you, we have received no reply whatsoever to our last email (11/03/24 - see thread!) We have now escalated this complaint to Citizens Advice, The Competition and Markets Authority and the Financial Ombudsman, hopefully they will assist us in our complaint and help us to resolve this issue with yourselves, promptly refunding us for the goods of which you supplied to us, that DO NOT work as described on your website. Unfortunately you did not deal with this matter appropriately even though we contacted you within the 30 day money back guarantee time frame, as stated by your company. We will also publish this as a review on Trust Pilot, for all other consumers to make them aware of these terrible issues that we and many others have fallen victim of! It is criminal that this company continues to try and scam people into purchasing their goods and then failing to meet their terms and conditions when a refund is requested! Further updates will be added accordingly, hopefully we can save others from falling prey to this company and their scam.