Holly Brooks
GBGreat customer service I ordered my partner a laser level for Christmas which worked perfectly until recently where it had a fault. Kylin from the customer service team could not have been more helpful. So attentive and sorted the problem out for us really quickly. Thank you 😊
Willie Anderson
GBKylin gives excellent customer service! Kylin at huepar customer service was a great help.Went above and beyond to help me.i am so great full. Very professional and Courteous.
Mick
GBPleasantly surprised Pleasantly surprised I had a red Bosch quigo for about 5yrs and gradually it's full of dust with no way to get in to clean it. I looked at green version...twice the price! Some how I find my way to huepar and not needing all singing all dancing laser, I find similar if not better version of Bosch green quigo, 1/3 of the price! Arrived in a day or two and comes with case , batteries, magnetic bracket and reflector/ beamfinder. Well happy! 2yr warranty included....why wouldn't you?
Matt Forster
GBI purchased one of Huepar's lasers as…an addition to my carpenters tools I purchased one of Huepar's lasers as the price and amount of functions is fantastic. Very happy with my purchase until I had a problem with the pendulum sticking. I contacted Huepar, and after trying to help me fix the unit they very kindly sent a brand new laser kit out FOC. I cannot fault their products or customer service. Technical problems to arise and they delt with the matter very well.
Tudor Popa
GBGreat customer service Had an issue with an order. Paid but received no confirmation for order or shipping. Solved within days by a well setup customer service. I was genuinely impressed by their customer service for the following reasons: 1. Prompt replies - at least 1 email exchange daily monitoring status of claim. 2. Proactive staff - was asked the right questions at the right time to get to the solution. Was offered a discount for my trouble. 3. Single point of contact - Joan, a CS rep, took it upon herself to investigate and follow up, saving me the trouble of having to explain the situation to several different people over and over again, as I've experienced with other brands. Moreover, their products are faultless. Kudos!