Great customer service Had an issue with an order. Paid but received no confirmation for order or shipping. Solved within days by a well setup customer service. I was genuinely impressed by their customer service for the following reasons: 1. Prompt replies - at least 1 email exchange daily monitoring status of claim. 2. Proactive staff - was asked the right questions at the right time to get to the solution. Was offered a discount for my trouble. 3. Single point of contact - Joan, a CS rep, took it upon herself to investigate and follow up, saving me the trouble of having to explain the situation to several different people over and over again, as I've experienced with other brands. Moreover, their products are faultless. Kudos!

Very fast response (2 days) to my… Very fast response (2 days) to my request for a replacement user manual.

Great customer service I ordered my partner a laser level for Christmas which worked perfectly until recently where it had a fault. Kylin from the customer service team could not have been more helpful. So attentive and sorted the problem out for us really quickly. Thank you 😊

Great functionality at the right price Their lasers are priced right and have to functionality and features in line with the price being charged. I have been using their lasers for a couple of years now and each time I love the results and ease to setup straight and level lines for any project. Thank you Huepar

Great service Ordered online, fast delivery, pleased with service and item thank you