Wanted a refund and the email I… Wanted a refund and the email I recieved back from seller was to recommend me keep the merchandise because to ship it back would be half the cost....no help whatsoever.

Saker Minichainsaw motor problem The 4 " Minichainsaw motor died after 6 months. I contacted the company and explained the problem. In less than a week the service associate offered to send me a new replacement. It does not get any better than that. This company stands behind their product. Excellent service.

Not Saker branded I got a similar product to what I ordered but it doesn't have the Saker brand and the instructions are all in Chinese language ans writing Smartsaker has indeed contacted me and addressed my concerns after they contacted me I used the product and it performed as I was hoping it would.I have bought several of their products in the past and have always been satisfied with them.I appreciate their quick response to my concerns regarding this purchase.

I have three Saker products I have three Saker products, 4 & 6 inch chainsaws and and cordless hedge clippers/grass shears. These products are easy to use/setup and require minimal storage space. I transport all three in my golf cart when I go a distance from my house to perform maintenance on trees and bushes. My only negative comment is the hedge clippers do not have sufficient speed for the blades to be effective.

Some how I ended up with 2 chainsaws… Some how I ended up with 2 chainsaws when I only wanted 1. No paperwork with either. Assembled 1 and the performance was terrible. Tried contacting company with no success. Will dispute with the credit card company. Hopefully that gets your attention.