Catherine Lanthier
GBInternet product review The internet photos match the product, great display. The ease of viewing the products and ordering one of my best internet experiences. I just love the detail on the knobs I chose.
Tammy Hancock
GBPoor customer service. The knobs were beautiful, but the wrong size. Not allowing for returns is very poor customer service and I will not purchase from your company again. It's a pity, because the knobs were excellent. But, you got my money for knobs I can't use so it obviously doesn't matter to you if I buy anything else from you. I would understand asking the customer to pay for return shipping, but to not accept returns at all is a terrible policy. You said I should have read the return policy. Yes, I guess I should have. Lesson learned! I have never purchased anything from Etsy or anywhere online that I couldn't return, so I didn't expect this at all. I feel taken advantage of.
Kathleen Riley
GBBeautiful knobs. Install problem.The knobs themselves are beautiful &… The knobs themselves are beautiful & just what was shown. The install mechanics are bad. Two remodel guys told me kitchen cabinet knobs need to have the screw go through the door into the knobs. These knobs have the screw head inside the knob. This is quite a problem. There should be info right with each knob option stating this. When one is looking at hundreds of knobs online, a customer is not going to read the caveats at the beginning or end of all the options.
Gina
GBModern hooks, not too rustic or country Wall hook rack was just what I was looking for. Clean lines and modern hooks. Mascot originally sent wrong color, but quickly sent replacement.
Marjorie
GBSpeedy and accurate Speedy and accurate! Exactly what I needed for my kitchen remodel!