John Pitschi
GBHands down the best. Not only can you count on very high quality products but also top notch customer service. Don’t hesitate to use Colourlock for your next project. Have a question, call them, they answer and will guide you through the process. Fast order processing and shipping too! Very very happy!
Mr Charles Wardle
GBExtensive research pays off Wanted to clean and restore the leather in my Porsche 911 993. Did an awful lot of research before buying these products, and they have proved to be excellent achieving a very professional finish. Great support as you can actually TALK to someone if you have questions - brilliant. Highly recommend in all respects.
Daniel Owen
GBVery bad customer service. Very bad customer service. Ordered and 6 days later it's still not dispatched. I gave up and ordered elsewhere. But they refuse to cancel and still saying "order will be passed to shipping" Just ignore all the content of my emails. Just keep repeating the same stuff. I complained about the time to ship and lack of comms and to cancel my order. The response: "thanks for your message, its going to be passed to our shipping soon". No apology. No recognition of my request to cancel. And now had about another 2 emails still saying "Passed to shipping soon" even though each time i tell them to cancel Raise a charged back with paypal. Had enough. Don't rely on them delivering in any kind of decent timescale. And don't rely on their support even replying a) in a timely manner or b) even reading your emails. They've had plenty of time to sort this, but they don't care.
David Markland
GBwe got there in the end disapointed. ordered by the mercedes trim number 265 which i thought was mushroom turned out to be the wrong colour. had to go to mercedes to get the code deciphered, easy when you know how. they did replace the colour but was disapointed by the whole experience and lack of knowledge which was why i used them in the first place Also pretty expensive but worked well in the end
Connie D
GBRefreshing and repairing Lazy-Boy leather recliners I purchased your Colourlock products to repair and refresh a pair of matching Lazy-boy leather recliners. My husband is a big guy and the chairs were looking really worn. One had a rip where his elbow sits in the arm. I absolutely love your products and the wonderful results achieved. The training videos on your website and You-tube We’re very helpful and made me feel like it was something I could do. Now I’m Ready to take on refreshing my daughters sofa.