Great Customer Service - Brittany Swapping Ranges. Moving and Selling Home. Taking My High End 36" Wolf Range... So Had to Replace.. Much more affordable items... and look great. Ordered one.. Delayed, Delayed.. Weeks.. Not Home Direct's fault - manufacturer's (Covid related). Brittany comes in - suggests similar product. Able to sell at same price. Cancels 1st order.. From when Ordered (Fri afternoon) - delivered in 4 business days. Wow! Amazing Cust Service. Install next day - and house will be on market with new appliance on Tuesday after Labor Day Wknd. Can't say enough positives!

A perfect ten! Purchase a range and hood from Home Outlet Direct. Both look fantastic, works perfectly. Hood lights are bright with just enough warmth, so it doesn't look like a dental office.. the fans are not quiet, but they aren't too loud either. Loved the fact that you can stretch the hood to 46 inches high (trust me). Range is gorgeous and works great. Cooking has been a pleasure. Delivery included unpacking in home, a great touch. HOD's customer service was great!

BAD PRODUCTS There was a recall on their products because of leaking issues. Just want to make sure to post my voice so that others know to be careful buying from this store. They are sell bad products to good people… its only a matter of time before this business is SHUT DOWN.

Great appliances. Happy with service! Easy to find what I was looking for, great customer service and prices. My husband and I just renovated our entire kitchen and we ended up buying all our appliances from Home Outlet Direct. I spoke with Brittany who helped me place my order and was able to give me a discount because I was ordering multiple items. Make sure to message them via chat or call to get the same service.

Excellent quality and service! Excellent quality and service! From the ordering process to the delivery it was a pleasure to order from this Home Outlet Direct! I spoke to a sales associate who helped put a quote together for me and answered all the questions I had. I ordered a full set of ZLINE kitchen appliances. To be honest I was surprised how quickly they arrived, impressive!