If I could select 0 stars I would If I could select 0 I would. Placed order 1/30/24. Acknowledged by email 1/30/24. No shipping email by 2/9/24. CS says they respond to emails in 4-5 hours. No. Automated reply in 4 hours saying real response in 4-5 business days. Didn't happen. Called 2/8, informed hold time 95 minutes before it disconnected. Called back. Robot said record a message, then disconnected before I could. Called back. Robot said I could leave a message, or for faster response send an email. Funny. Called back 2/9. Actual person with limited English said item may ship on 2/20 or 2/21. Cancelled order. Got an email saying allow up to 7 business days to cancel the order. Never again.

Waiting for instructions to pay Waiting for instructions to pay. I submitted order on April 4th. Would like to get product ASAP. George Georgeff McColly Real Estate 219-545-8530

So far the order went through in So far the order went through in, and email came back confirming the order. Just placed it yesterday so I will wait to receive the DeWalt toolbox set to render my final opinion but so far so good.

The order process was smooth but no follow-ups on the order. The order process was smooth. I liked the option to pay after the fulfillment of the order. However, there was no follow-up communication or update on the order. The website looks suspicious. Order with caution.

I was hesitant at first to order from… I was hesitant at first to order from this company but their online ordering made it so simple. I recommend this company to everyone…