Amazing DISAPPOINTMENT Amazing. A year after my first review that they convinced me to remove, here we go again. Get an invoice from them saying urgent must pay. Login to their website, nothing to pay. Back and forth with their company and responses like this: Thank you for your email and I hope you are well. We sincerely apologize, we're working on adding the option for the customer to see the subscription on the website. If there's anything else we can assist you with, please don't hesitate to reply to this email or call us at 800-654-7966. No solution, no remedy, nothing. They don't have the tech ability to add billing to their website??? And we are to trust them with security? Their customer service seems likes its answered by ALL bots because they don't take it serious, they never put a name on an response and they never fix a problem. Checking out the competition.

Second time around it got better First review I made was 1 star and was based on an experience where I did not get the right product, and did not hear from Brickhouse when I contacted them. Then they woke up, and treated me very nice. I was allowed to return my product and was refunded. Also the second time I was allowed to return with refund. Also the respons time was very fine when we communicated, that gives a thumbs up :)

I have dealt with Brickhouse Security… I have dealt with Brickhouse Security for year and just purchased more units. The units have long lasting quality and the phone app is very user friendly. Highly recommend this company and their product. Kellie my sales person is always friendly and gives the best customer service.

Great job My service rep Charlon Galuz was extremely helpful and very professional. I called he assisted me with no hassle or problems. I was on and off the phone in less than 7 mins. That's how you do it!!! Gave me time to do a review!!!

I’m honestly extremely impressed with… I’m honestly extremely impressed with this. I do wish that there was a back up emergency battery that would allow the device to remain traceable for at least 12 hours after being unplugged from a main power source. I use these for repossessions on vehicles and I have had one person so far who found it and unplugged it and I have not been able to find the device or the vehicle since had the device had a limited time battery back up it would’ve given me 12 hours to locate the property for up to 12 hours after them unplugging the tracker