Brickhousesecurity

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3.76
Based on 17 Reviews

5

64.71%

4

5.88%

3

0.00%

2

0.00%

1

29.41%
About Brickhousesecurity

BrickHouse Security is the global leader in Home Security Systems, GPS Trackers & security cameras.

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Derek
GB

Amazing DISAPPOINTMENT Amazing. A year after my first review that they convinced me to remove, here we go again. Get an invoice from them saying urgent must pay. Login to their website, nothing to pay. Back and forth with their company and responses like this: Thank you for your email and I hope you are well. We sincerely apologize, we're working on adding the option for the customer to see the subscription on the website. If there's anything else we can assist you with, please don't hesitate to reply to this email or call us at 800-654-7966. No solution, no remedy, nothing. They don't have the tech ability to add billing to their website??? And we are to trust them with security? Their customer service seems likes its answered by ALL bots because they don't take it serious, they never put a name on an response and they never fix a problem. Checking out the competition.

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Jennifer Poly
GB

Quick, Professional, & Easy Experience! Derek was extremely professional and knowledgeable on the product I was needing assistance on this morning. And he made the ordering process even easier by placing it for me over the phone! Thank you Derek for all your help and making my first experience with Brickhouse Security as painless & smooth as possible. Respectfully, Jennifer M Poly

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LEX
GB

Customer service was quick on fixing my… Customer service was quick on fixing my purchasing issues.

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Mary Ferreira
GB

I have dealt with Brickhouse Security… I have dealt with Brickhouse Security for year and just purchased more units. The units have long lasting quality and the phone app is very user friendly. Highly recommend this company and their product. Kellie my sales person is always friendly and gives the best customer service.

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lynette todd
GB

Great job My service rep Charlon Galuz was extremely helpful and very professional. I called he assisted me with no hassle or problems. I was on and off the phone in less than 7 mins. That's how you do it!!! Gave me time to do a review!!!

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