Second time around it got better First review I made was 1 star and was based on an experience where I did not get the right product, and did not hear from Brickhouse when I contacted them. Then they woke up, and treated me very nice. I was allowed to return my product and was refunded. Also the second time I was allowed to return with refund. Also the respons time was very fine when we communicated, that gives a thumbs up :)

Great help and attitude. Called and spoke with Kellie Rae Kendall, she was excellent with her help and her friendly and very helpful attitude. Thanks to her I will continue to do business with Brickhouse Security and will reach out to Kelly for any additional products I order!

They give out personal info.very… They give out personal info.very horrible tech support I would not recommend this to anyone .Not worth money will never recommend too anyone just a joke .

Exceptional! Quick, Polite, and efficient! I couldn't be more satisfied with my experience. Zed provided exceptional customer service. He was polite, easy to understand and quick to resolve my problem with a stolen device. He even patiently listened to me ramble on about my theory. Within a few minutes he deactivated the stolen device and processed a replacement device to be activated and shipped to me at no cost thanks to the insurance. I Look forward to continuing to do business with them in the future!

I have dealt with Brickhouse Security… I have dealt with Brickhouse Security for year and just purchased more units. The units have long lasting quality and the phone app is very user friendly. Highly recommend this company and their product. Kellie my sales person is always friendly and gives the best customer service.