My DR tiller shipped quickly and… My DR tiller shipped quickly and arrived in good condition. I put it together and got it started in 15-20 minutes. It was super easy. I love the way it operates. I don’t have any problems shifting the transmission and the tiller does exactly what it’s supposed to in both forward and reverse tine rotation. It was a little too quick in forward rotation at the start but I simply adjusted the depth and slowed it right down. It digs good in reverse rotation. I’m really satisfied with its performance. It requires to be shifted into forwards rotation and held back to clear the tines of clogged dirt occasionally when breaking damp soil to prevent the belt from slipping but that’s not unexpected.

The sales person was very knowledgeable… The sales person was very knowledgeable and helpful with my purchase

Unpatriotic company ripping off hard… Unpatriotic company ripping off hard working Americans. Bought leaf vacuum from them. It’s run maybe 10 hours and now won’t start. And even during those ten hours, it took all sorts of finagling. They won’t accept return and now I have to see if any service center will come to pick this up this 150lb paper weight. Customer service is slow to return messages and they expect you to have specialized equipment to troubleshoot. They wanted me to get a new battery to troubleshoot the one that should be working on it. Bad company that doesn’t deserve anyone’s money.

I had the best experience today with customer support! I had the best experience today with Janelle from customer support, she went above and beyond helping me to find the shipping service delivering the heavy field and brush mower I ordered. Not only did she locate the shipping co but also looked up their phone for me. Janelle put my mind at ease regarding the mistake I made on my address, she said the driver will call to confirm correct address. I want to give a big thank you to Janelle, you're the best!!!

Ordered replacement parts online Ordered replacement parts online. Charge issue was discovered during check out that could not be corrected. Sent email message after placing order. Received immediate response and timely resolution. Parts received as expected. Thank you.