Chipper blade I went to the website to order a blade for my chipper and I had a hard time finding the right one for my chipper but with a little work I finally found it

Unpatriotic company ripping off hard… Unpatriotic company ripping off hard working Americans. Bought leaf vacuum from them. It’s run maybe 10 hours and now won’t start. And even during those ten hours, it took all sorts of finagling. They won’t accept return and now I have to see if any service center will come to pick this up this 150lb paper weight. Customer service is slow to return messages and they expect you to have specialized equipment to troubleshoot. They wanted me to get a new battery to troubleshoot the one that should be working on it. Bad company that doesn’t deserve anyone’s money.

I have always have had great service… I have always have had great service with DR power equipment

They just don't care Tried to order a walk behind brush cutter, refused to deliver as I wasn't accessible by a 56ft long tractor trailer. Ok. So I order a wheeled string trimmer instead as ups would deliver. Purchased optional cutter head.the unit arrived a little too fast as they had not put washers under the bolt heads that drew through the soft plastic. Good that they didn't tighten all the bolts as it would have ruined the part. Optional cutter head will not be delivered until end of October. No warning this was out of stock when ordered. Never again

Great experience with my first purchases Picked up some great buys on power auger supplies. Communication from DR was clear and complete, the online site makes it easy to find products, order information, and to make a purchase. Shipping was quick and products arrived in great shape. Overall, a great experience.