Michel Leclerc
CAwowww 1 month later ship from china… wowww 1 month later ship from china wowwwwwwwwww.
Malcolm Hay
CAThis Company may be a scam - AVOID!! I'm not sure if this company is a scam. I ordered a CO2 detector which has never arrived. The tracking information I received directed me to a shipping company website in Chinese and I had no ability to change to language to English. I have sent e-mails and called customer service numerous time with no response - AVOID AT ALL COST
Dave G
ESShipped from China and customs duty is payable on arrival in destination country. Ordered X-Sense camera from the German website. They telephoned to say only available with US plug. That was OK for me. It took 25 days to be delivered from China (so the EU web site is rather misleading in that respect and should be more transparent). I was required to pay a customs tariff (in Spain) plus 21% VAT on the tariff. Total of 7.69 Euro so be aware of this additional cost which I assume will vary according to the destination country.
Jeffrey Wiley
GBX-Sense Smoke Detectors Purchased two Smoke Detectors from X-Sense to replace two expired Smoke Dectectors. They both failed in six months. Would no longer pair and when I checked with a smoldering fire, they did not go off. I sensed that they probably never worked as a smoke detector, because there has been smoke from the Kitchen and the Fire Place, and nothing sounded. The older smoke alarms would have gone off right away. When I contacted X-Sense, they said they should not be checked with REAL SMOKE! WHAT???!! Save your money and time. These things are JUNK! Buy from one of the major makers of smoke detectors.
John
GBGood Smoke Alarms With Plenty of App Features We recently bought eight X-Sense XS01-WT smart smoke detectors & three of them have gone offline which should not be a problem. However, after going offline they have failed to reconnect to the router. Customer services did respond very quickly with advice on how to reset them & one detector did get back online but the other two won't & they don't respond to the button presses & beeps outlined in the guidance. UPDATE:The instructions were quite poor & didn't cover what to do if they went offline. Eventually I found, by trial & error, that if they go offline all that's needed to bring them back online is to press the test button for a second. The unit then goes back online & sends a notification to my phone.